Ordering & Shipping
Safe & Secure
Our store uses GlobalSign’s SSL Certificate to offer our customers the strongest encryption to ensure our website is protected and meets the demands of today’s modern sites. Customers and visitors to our site will know that their purchase is safe, and that payment details and personal information is kept secure and encrypted.
Payment transactions for all purchases are processed securely by PayPal. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant.
Your order will be shipped UPS or, small items ship USPS Priority Mail. Most orders are shipped within 1-5 business days. Please allow 2-5 days for delivery.
Back Ordered Items
We do our best to have all items in stock, but occasionally items will be back ordered. If your order contains items that are back ordered for more than a week then we’ll email/call to inform you about the delivery status. If the back ordered items take more than a week before we receive it, then we will ship your order as a partial shipment and your back ordered items will ship out as soon as they arrive.
Personalized items usually take about 5-7 business days to complete. Personalized items cannot be returned unless we made a mistake. If your order contains a personalized item along with stock items then your order will most likely ship together once your personalized item is complete.
Should you input your address incorrectly and/or your package needs to be redirected you will be charged the adjusted amount.
Hawaii & Alaska
Packages shipped to Hawaii and Alaska are subject to additional shipping fees. Larger items like our shelves and lamps tend to drive the ship fees up due to the size of the box and the location where it is being delivered.